bw 52 Privacy Policy – Your Data Is Completely Safe With Us

When you use the bw 52 platform, we collect certain information from you. This Privacy Policy explains exactly what data is collected, how it is used, how long it is retained, and what rights you have over your information.

Bw 52 is an internationally licensed online betting platform serving users in Bangladesh and operating in compliance with international data protection standards. This policy applies to the bw 52 website, mobile app, and all other digital services.

By registering on or using bw 52, you agree to this Privacy Policy. If you do not agree with any part of it, please refrain from using the platform.

Bw 52 collects three types of data. Full details on each are provided below:

We only collect information that is strictly necessary to provide our services. We never ask for data we don't need.

Collected data is used for the following purposes:

• Account management: For registration, login, identity verification, and account security.
• Payment processing: To process deposits and manage withdrawals.
• Customer Support: To resolve your issues and handle any complaints.
• Fraud prevention: To detect and prevent suspicious activity.
• Personalisation: To show you offers and content tailored to your preferences.
• Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.
• Service Improvement: For analytical purposes to improve and enhance the platform experience.

Bw 52 stores your data on secure servers. Retention periods vary depending on the type of information:

• Account information: For the duration your account is active, and up to 5 years after closure for legal compliance.
• Financial transaction records: 5–7 years as required by law.
• Customer support contact: Up to 3 years, depending on the nature of the issue.
• Technical logs: Up to 1 year maximum for security purposes.
• Cookie & tracking data: Ranging from 30 days to 1 year, depending on the type.

After the retention period, data is securely deleted or anonymised.

Bw 52 does not sell your data to third parties. However, limited information may be shared in specific circumstances:

• Payment processors: Only the necessary data is shared with bKash, Nagad, and similar providers solely to process payments.
• IT service providers: With contracted providers for server hosting and security services.
• Legal authorities: Information may be disclosed in response to a court order or a lawful request from an investigative authority.
• Fraud prevention agencies: With specialist agencies for the detection of suspicious activity.

When sharing data with third parties, only the minimum necessary information is shared, and they are required to operate under their own privacy agreements.

Bw 52 uses cookies on its website and app. Cookies are small data files stored on your device that help improve our services.

Bw 52 uses multiple layers of security to protect your data:

• TLS/SSL encryption: 256-bit encryption is used for all data transmissions.
• Two-factor authentication (2FA): Suspicious login attempts are verified via OTP.
• Firewall protection: An advanced firewall blocks all unauthorised access.
• Regular security audits: Third-party specialists conduct regular system audits.
• Password hashing: Passwords are never stored directly — only their hash values are retained.
• Monitoring for suspicious activity: An automated 24/7 monitoring system runs at all times.

Bw 52 gives you full control over your data. Your rights include:

Bw 52 strictly enforces an 18+ policy. We never knowingly collect data from anyone under the age of 18.

• Age verification is carried out at the time of registration.
• In cases of suspicion, a national ID or birth certificate may be requested.
• If it is found that a minor has created an account, that account will be suspended immediately and all associated data will be permanently deleted.

If a parent or guardian suspects their child is using bw 52, please contact our customer support team immediately.

Bw 52 may update this Privacy Policy as needed. Here is how we will notify you of any changes:

• The "Last Updated" date at the top of this page will change.
• For significant changes, a notification will be displayed when you log into the platform.
• An SMS may be sent to your registered phone number.

Continued use of the platform after any changes constitutes acceptance of the updated policy.

Contact us for any privacy-related questions, complaints, or to exercise your rights: